NEW: Trusted Volkswagen Dealer Partner - Breeze Poole

[Jester]

I have four snagging issues that need looking at and was worried who to trust with getting them sorted? They are all inside the van. I decide to trust Breeze Poole (booked in Aug 1st ) based on the forum . Also, travelling from near Bristol. Camping is a great idea. I I will consider doing that in future when getting the camper serveced.

I have four snagging issues that need looking at on our 7 month Ocean and was worried who to trust with getting them sorted? They are all inside the van. I decide to trust Breeze Poole (booked in Aug 1st ) based on the forum . I am also travelling from near Bristol. Camping is a great idea. I will consider doing that in future when getting the camper serviced.

Good choice of dealership, I have purchased x3 vans from them and the service team are great people to deal with and very trustworthy.
Alway been very happy with Breeze.

 

[Lorri]

Not been on Group for ages - too much going on - just seen these comments about Breeze - we have just updated our vehicle from a 16/6.0 to a 23/6.1 through them.
Very good service, no heckling etc - pick up 'Big H' next week

 

[Jester]

Not been on Group for ages - too much going on - just seen these comments about Breeze - we have just updated our vehicle from a 16/6.0 to a 23/6.1 through them.
Very good service, no heckling etc - pick up 'Big H' next week

Congratulations Lorri as they photos when you have time.

 

[18ME]

I had a very good experience ordering my California from Breeze Poole with fantastic communication right up to point of delivery.

Unfortunately the vehicle that I collected was incorrectly built to spec so I agreed to take that one whilst a new one was re-ordered over 3 months ago. However I've had very poor communication since then which is such a shame compared to the pre-sale communication. I've had not even received a reply from emails sent over the last 6 weeks, so I'm a little disappointed as it's taken the edge off what should be an exciting time buying and using your first ever campervan. The last email was 6 weeks ago saying the new one had been built and should be around mid May for exchange, but nothing since.

 

[Jw155]

give them a call, always happy to talk when I phoned for updates on my vans

 

[18ME]

give them a call, always happy to talk when I phoned for updates on my vans

The last time I called which was after several unanswered emails was 6 weeks ago but then didn’t get to speak with anyone then but had the email saying it has been built and should be ready mid May. I don’t like to pester by phoning as I know sales are busy unless I need an answer quickly or it’s important, as an email can be answered easier when they get time, usually.

I just feel that I’m a nuisance to them, which doesn’t feel great.

 

[Jw155]

Guess Iam old school, always prefer a phone call from my customers , if your a paying customer Iam sure they wouldn’t think your hassling them. Remember the old bt advert “ it’s good to talk”

 

[Kernowboy]

Shouldn’t need to phone. If you choose to send an email it should be responded to in a reasonable time scale without chasing, basic courtesy.

 

[pjm-84]

Trying buying a Landrover prior and during Covid. Hence I no longer have a Landrover. I decided I wouldn't ring them in 2022 and cracked after 3 months / around March time. Then I had a call in June, saying your car is here, can you come and collect it, and pay. 11.5months late.