I'll try make this as concise as possible
Moved to Salisbury from Scotland Start of 2020, I had a T5.1 panel van I'd converted, it went to Breeze last summer for some brake work and an intermittent problem, the guys at breeze I felt went out there way to work out the problem, unfortunately they didn't quite work it out, but the replacement vehicle I got as well as tech support was superb.
I then at the end of Jan this year (2021) decided I wanted a change and I got the opportunity to trade my 2014 T5.1 in for a 2018 Cali.
All communication was done remotely, promptly and really clearly in my opinion, the van was delivered within 5 days of enquiry.
Rather unfortunately there where a few items that needed some attention that had gotten past the pre sale checks, but the garage were superb, they came and re-collected the van as soon as it was possible.
While the issues where investigated again I got a great replacement vehicle as stand in.
There was no objections to the points I had brought up and the garage put the Cali back to rights.
While the van was away I got regular updates from my sales contact (Jon Follows) which was superb.
On receiving the van back, the workmanship to correct the issues was apparent - again what I had already witnessed from my previous van service work. I believe the resident Cali expert (Tom) was the guy on the job - thank you.
I have had some dreadful experiences with main dealerships but Breeze is very different indeed.
The highly motivated team whom quite obviously have pride and in depth knowledge of what they are doing day to day is quite obvious. Quite honestly a breath of fresh air.
There is a standard that has been set here which other garages should be looking to follow.
A great garage I will be using again and quite honestly recommending to as many folk as I can.