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NEW: Trusted Volkswagen Dealer Partner - Breeze Poole

Martin

Martin

Administrator
Admin/Founder
Messages
4,687
Location
Bourton on the Water
Vehicle
T6 Ocean 150
We are pleased to announce that the VW California Club have partnered with Breeze Van Centre in Poole as one of our trusted Volkswagen Commercial Dealers.

Some of you may already be aware that Martin ( @vwguru ) is possibly the best VW California technician in the country so along with the team you know you will be in very safe hands.

Breeze also has a superb sales and management team who will also be working very closely with the club. We also plan to run several events with Breeze over the next 12 months.

Yesterday I spent half the day at Breeze meeting all the staff and received a very warm welcome by everyone. They are in a very easy to find location and a massive plus point for me is when I arrived there was at least half a dozen parking spaces in the customer car park.

We realise Breeze will be quite a distance for many (including myself at a 5 hour round trip) but for me it is worth the long journey to know we are getting service we deserve on such an expensive vehicle, also they are situated in a beautiful part of the country so why not make a few days of it as there are plenty of campsites and hotels within a 15 minute drive away. Also as part of their service they will offer a courtesy vehicle or can drop you off into Poole town centre or at the quay.

Telephone: 01202 922600

Email Contact details:
Service: service.poole@breezemotorgroup.co.uk
Sales: vansales.poole@breezemotorgroup.co.uk
Parts: parts.poole@breezemotorgroup.co.uk

Breeze Van Centre
Yarrow Road,
Tower Park
Poole,
Dorset
BH12 4QY


It is not essential but please quote you a club member when contacting them



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when I arrived there was at least half a dozen parking spaces in the customer car park
It might be a small point to some but I'm amazed at how many dealers are happy to cram their forecourts with stock and never consider the hassle it causes customers. Well done Breeze.
 
Great news and I know its detail and going the extra mile but could we have an official address and Sat Nav Coordinates too?
Thanks.
 
Good to hear you guys in the UK found a dealer with Cali knowledge !
Even better to see them on the forum:thumb
For me living in Belgium i also travel about 320km round trip to Amersfoort in the Netherlands for a trusty Cali dealer.
 
Just back from collecting our Cali from Breeze Poole on 22/5/19.
We travelled from Dartmoor ,then stayed with relatives with four days. Had
Courtesy Van.

Booked for MOT/service/roof recall/retro fit apple connect/ interior light fix & investigation of excessive noise when closing the roof .
The whole experience was friendly and professional from start to finish, such a contrast to the other supposed Cali ‘specialists’ of our experience. No talking up of their own expertise, no flanneling or false promises, and a genuine eagerness to please, not to mention two video updates of progress, all very reassuring.
One example of going the extra mile was looking at a noise from the hydraulic pump after the roof closes down, louder than the usual noise . Our last garage had replaced the hydraulic pump after the roof began to lift and close lopsidedly, and said the noise was normal. In fact it was because of insufficient fluid in the system, it had not been done properly, but the fluid is expensive. Breeze bled the system and replaced the deficient fluid at no charge as a gesture of goodwill as it was not covered by warranty. They even asked if we wanted to tuck away our dogs dinner of dash cam cable since the head lining had to come down. (No charge).
Our expectations for Breeze were already high but they have been well and truly exceeded. It’s good to find good old fashioned excellent teamwork and customer service still exists and is appreciated.
Martin(Master technician/VW Guru) & Tim (technician) have extensive expertise in the California. We felt our Cali was in very safe hands.
The Cali has been cleaned inside & out. It was immaculate.

Big thanks to Sean, Jason, Martin and Tim

Address: VW Breeze Commerical
10 Yarrow Road, Tower Park. Poole, Dorset BH12 4QY
 
We would also travel a distance to get a better service as all our local ones are atrocious and sometimes the van comes out worse than when it went in
 
It might be a small point to some but I'm amazed at how many dealers are happy to cram their forecourts with stock and never consider the hassle it causes customers. Well done Breeze.


I have to park in the local Mcdonalds when I drop mine off at our local dealer, I am not sure if they have an arrangement with them but its not a very good first impression
 
Thank you for making such a great effort Martin
 
This is great news I will most certainly be using VW Breeze Poole :thumb to me it does not matter how far I travel if I get great service and a dealer who knows what they are doing thats priceless.
 
It might be a small point to some but I'm amazed at how many dealers are happy to cram their forecourts with stock and never consider the hassle it causes customers. Well done Breeze.
Breeze CV in Poole used to be behind the VW car showroom and at that time parking was a right pain. They have now moved the commercial vehicle showroom and workshop to a dedicated building a little further down Yarrow Road, which has vastly improved everything.

Alan
 
This is great news; I’ve used Breeze Poole for a couple of small warranty items previously and found them to be very helpful, knowledge and accommodating to fit the vehicle in at short notice. So they would get the recommendation from me in any case :thumb
 
I have been using Breeze in Totton since 2012 and can not fault their help support and advise with our Californias both specific camper bits and van centre bits. Overall I trust them with my pride and joy. It is clear that Breeze VW van centres are above average when it comes to customer service.
 
This is brilliant news, we will certainly be using them even though we live 3 hours away, it will also be a good excuse to visit the South Coast.
 
May I also say how pleased that Breeze has been acknowledged as a really good reliable dealer and service centre for VW Californias. We’re on our second California Ocean, both bought and serviced by Breeze. We’ve always had great service from them. We live in Poole so they’re also very convenient!
 
Fortunately for us Breeze Poole is 10 mins from where we live, they supplied our Cali, we have only ever had exceptional service and I’m glad to see them on here being recommended as having expert Cali knowledge.
 
We purchased our California from Breeze in Poole in 2016 and I had an excellent handover from Carl Jones. With their new premises I think they have really upped their game for those interested in buying a Cali as they usually have 2 or 3 in the showroom or forecourt, which is different from when we put the original order in at the old premises.

Since then we have used Breeze in Totton (as they are 10 mins down the road) for all servicing and a few warranty repairs including the roof corrosion. I think they are excellent - it's a shame they aren't allowed to market and sell the Cali, although they did recently have a used one in their forecourt. Despite this they have always been helpful and knowledgeable when it comes to the Cali.
 
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Well aren't I the lucky one. This is great news as I bought our Cali from Breeze earlier this month.
I have previously dealt with the private car department of Breeze for many purchases over many years - nuff said!
 
I’m 2 hours away from Breeze, but after our local dealers disinterested response to my request for a test drive we drove to Breeze in Poole for great attitude, a good discount and a lovely new Cali. We have since returned for a service and warranty work and are always looked after well with a courtesy van. Fully agree with the recommendations.
 
First service now due, booked into Breeze Poole today for this interim service as part of the service pack. All I can say, excellent service by the team; dropped the vehicle of at 0730hrs, received email and phone call at 0900hrs complete with video of the service completed. Front tyres were getting low on tread, I was given a price for two tyres of the brand in stock, but asked about procurement of Bridgestone as fitted currently. Came back within minutes only a few £ more, so opted for this: they got the tyres in, fitted them and the vehicle was ready at 1110hrs. As I say, excellent service all round, swift, knowledgeable and professional - very pleased :)
 
I’m so pleased the Breeze team have been recognised. I travel over an hour to use them as they have looked after us and Gracie so well. Awnings replaced, a cupboard door replaced even though I only asked them to check it out. Couldn’t be more helpful and all sorts of queries answered. Thankyou again!
 
Maybe I need to try Poole. Southampton branch was never competitive on tyres for me. Circa £45 each more than the market rate.
 
We drove up from Brixham and left our California at Breeze, Poole for it's first MOT also had Brake fluid change, oil change and annual inspection. Excellent service and Martin kindly answered a question about upgrading our rear suspension.

Really pleased we made the journey. While we waited for the work to be done we walked down the road to the cinema :)
 
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