Water Tank leakage

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Butlins

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2
Location
West Sussex
Vehicle
T6.1 Ocean 150
VW Ocean 2024 bought in February this year, water tank leak from outlet possibly valve. Not sure wether this is covered by its 5+ Promise as I can’t seem to get a positive answer from VW.
 
VW Ocean 2024 bought in February this year, water tank leak from outlet possibly valve. Not sure wether this is covered by its 5+ Promise as I can’t seem to get a positive answer from VW.
Why wouldn’t it be covered?
As far as I am aware the 5+ is 5 yrs of Factory Warranty.
 
Leaking water tank outlet is quite a regular question raised on here - if you search "leaking water tank" - more often than not the answer is that the tap isn't fully closed. It needs to be 100% closed, not 99.9%. Probably worth opening and closing it a few times and then shoving it firmly to make sure it actually is closed before paying VW any money.
 
Had this on my 2024 ocean, dealer wanted it for a week to remove wardrobe etc, I decided to adjust the nut myself below the fresh water drain valve/red handle so it closed tighter , if you get what I mean, problem solved
 
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