Remote control for heater not working

[cpjb@btinternet.com]

I can activate the aux heater from the control panel, and it seems to work absolutely fine.

However, I tried for the first time (ever) activating it from the remote control, and it doesn't work. The light on the fob goes green and then flashes red quickly loads of times. I looked in the manual and it seems to suggest this might be a systems fault.

Am I doing anything wrong? I've only had the van a couple of months from new, so a little surprised it's a system fault.

PS On a separate note found that a free standing TV aerial pole can be ably supported in high winds my threading it through the bike carrier and attaching it to one of the bike holding prongs. Absolutely superb - almost purpose built for the job!!