Trebor
No looking back .
VIP Member
Just had a bad experience with VW European Beakdown cover . We stayed in a hotel in the centre of Chambery on Sunday night as it was raining and we were en route to Meribel . Couldn't get into hotel underground car park as only 1.9 m so luckily ( we thought ) parked right outside the hotel front door in the road in the centre of town . Well lit next to Centre of Commerce . Had all blinds closed as lots of gear in van . Went out to put bags in van 0900 next morning and noticed broken glass on cooker lid . Opened blind to find side window smashed into a million pieces . Why use toughened glass ? Also passenger side window punctured wth sharp object . I obviously wasn't very happy but relieved that nothing appeared to have been stolen . Never mind I'll phone VW assist ( which is AA ) I thought .They didn't want to know saying there was an exclusion on vandalism .The car wasn't drivable as the whole window was about to drop out . My wife read the wording of the policy which seemed to cover our situation at their discretion . So we phoned back . Spoke to a different person who offered reluctantly to arrange a temporary plastic repair so that we could continue our journey . This we had done by a very helpful local mechanic . Anyway just wondered how others had got on with VWs amazing breakdown cover .