Steve Gray
Lifetime VIP Member
Hi all.
Are any of your VW Van Centres having difficulty getting parts from Germany. I purchased my brand new GC600 on 5th August only to find the Wet Room tap leaking into the cupboard flooding the floor on the van under the wet room floor, also rear shower point leaking flooding the garage area and one footwell light missing. All reported to my local dealer who ordered the parts on warranty. It is now the 17th August, GC has been sat on my driveway since 5th August waiting for the parts. I contacted the Van Centre today, my footwell light has arrived along with the rear shower point valve, however, wet room tap is on back order with no date for delivery. The Van Centre has said recently they have been struggling to get some parts through either due to COVID or Brexit. Is anyone else finding this?? It is frustrating as my GC cannot have water in the tank due to flooding and due to this I have no heating either. It is really annoying having a very expensive vehicle unable to be used waiting for warranty parts from VW. The Van Centre are also frustrated as they wish to get me up and running.
Are any of your VW Van Centres having difficulty getting parts from Germany. I purchased my brand new GC600 on 5th August only to find the Wet Room tap leaking into the cupboard flooding the floor on the van under the wet room floor, also rear shower point leaking flooding the garage area and one footwell light missing. All reported to my local dealer who ordered the parts on warranty. It is now the 17th August, GC has been sat on my driveway since 5th August waiting for the parts. I contacted the Van Centre today, my footwell light has arrived along with the rear shower point valve, however, wet room tap is on back order with no date for delivery. The Van Centre has said recently they have been struggling to get some parts through either due to COVID or Brexit. Is anyone else finding this?? It is frustrating as my GC cannot have water in the tank due to flooding and due to this I have no heating either. It is really annoying having a very expensive vehicle unable to be used waiting for warranty parts from VW. The Van Centre are also frustrated as they wish to get me up and running.