Touch screen

[flying banana]

The rhs of my standard touch screen won't work. About half inch all down right side. I can manage but annoying using maps and typing etc. Will the rest of the screen fail? Can it be fixed? Or less hassle to renew the lot?
Also while I'm at it, my washer low fluid light comes on,but then only takes a couple of litres and its full.how big is the bottle? Is this also playing up?

 

[Resfeber]

The rhs of my standard touch screen won't work. About half inch all down right side. I can manage but annoying using maps and typing etc. Will the rest of the screen fail? Can it be fixed? Or less hassle to renew the lot?
Also while I'm at it, my washer low fluid light comes on,but then only takes a couple of litres and its full.how big is the bottle? Is this also playing up?

My 2018 Discovery Media Pro developed similar issues shortly after taking out the 2 year All In Warranty/Service/VW Assist/ MOT plan.

Started with a couple of characters A and Z for post code entry becoming dead (left hand side bottom corner) then also started right hand side so that apps and next track button wouldn’t work.
Also sensitivity of screen varies and takes many jabs at screen before a command is recognised.
About to be replaced under All in Warranty

Either DIY screen replacement see post #30 below

Touch screen and satnav problems

Outstanding service Hamid fixed the problem,updated everything and spent nearly an hour explaining and showing us the updated system

vwcaliforniaclub.com

or members have used this company

Ingleby Electronics

inglebyelectronics.co.uk

@Perfectos kindly posted in the same thread details of how to remove the unit so that you can extract and send away

 

[flying banana]

Cheers for that

 

[WelshGas]

The rhs of my standard touch screen won't work. About half inch all down right side. I can manage but annoying using maps and typing etc. Will the rest of the screen fail? Can it be fixed? Or less hassle to renew the lot?
Also while I'm at it, my washer low fluid light comes on,but then only takes a couple of litres and its full.how big is the bottle? Is this also playing up?

Vehicles without headlight washer system 4.0-5.0 L

Vehicles with headlight washer system 5.0-6.0 L

 

[flying banana]

Vehicles without headlight washer system 4.0-5.0 L

Vehicles with headlight washer system 5.0-6.0 L

No headlamp washer. I'll see what happens when light comes on again

 

[Bluebird]

Ive used Andy in Huddersfield to replace the screen. His details are on the T6 forum and If you’re not happy doing it yourself his prices were the cheapest I found.

edit.

Andy of Sat-Navs-UK

I started having typical issues with the Infotainment touch screen, basically not responding to touch, worse on the right-hand side. A bit of searching the forum and Google I decided the best option was to get the screen replaced. Found Andy from Huddersfield 07788 988178, also on eBay as...

www.t6forum.com

 

[flying banana]

well a few squirts of the washers and the light is on again. how does sensor work and is it acessible easilt ?

 

[flying banana]

Does anyone know how to remove the radio. Is it clipped in. Will trim removers work? Or is there screws in the top? Looks.like I'm going to have to send it away for a fix

 

[Ch1pbutty]

Does anyone know how to remove the radio. Is it clipped in. Will trim removers work? Or is there screws in the top? Looks.like I'm going to have to send it away for a fix

Re washer fluid sensor - rainex additive can mess up VW sensors

 

[flying banana]

Just discovered the search thing seems to have been fixed, took a while that. Ha

 

[TripleBee]

I fixed 3 Discover Media displays already.
Thanks to my knowledge of electronics and a set of good hands.

 

[flying banana]

I fixed 3 Discover Media displays already.
Thanks to my knowledge of electronics and a set of good hands.

Dis you renew the screen? Does it need re aligning maybe? I can take it apart no issues but not sure what to look for with touch screens. Rhs all down 1 side about 1/2 inch in isn't responding. Was going to send away to Ingleby in stockton

 

[flying banana]

Re washer fluid sensor - rainex additive can mess up VW sensors

I never knew that either. I only use standard screenwash in the bottle but rain ex cleaner spray on the screen? It squirts a few times and light comes on but bottle is full

 

[Nik_campervan]

Rainex that you manually wipe and buff of screen is only dilute ipa and simply leaves clean glass. No idea what the screenwash additive contains but the original rainex leaves nothing but clean glass.

 

[TripleBee]

Dis you renew the screen? Does it need re aligning maybe? I can take it apart no issues but not sure what to look for with touch screens. Rhs all down 1 side about 1/2 inch in isn't responding. Was going to send away to Ingleby in stockton

It's just a matter of replacing the complete touch/LCD screen.
You have to disassamble the front facia from the unit, and disassemble the complete front.
You can buy the digitizer alone, but I tried this first, and cracked the LCD. It's very tight glued together with a kind of sticky see through substance between the LCD and the digitizer.
Then I just changed the complete screen.

 

[TripleBee]

Dis you renew the screen? Does it need re aligning maybe? I can take it apart no issues but not sure what to look for with touch screens. Rhs all down 1 side about 1/2 inch in isn't responding. Was going to send away to Ingleby in stockton

It's not a matter of re aligning. It's a defect in the digitizer. First one part of the screen (on my dad's T6, it was also the right part of the screen) goes dead. Sometimes ghosting, and in the end, almost all of the digitizer was dead. Input was near as impossible to manage.
This repair they won't do at VW, as VW doesn't offer the parts for the unit. They only sell the complete unit for about €3000.

 

[WelshGas]

Does anyone know how to remove the radio. Is it clipped in. Will trim removers work? Or is there screws in the top? Looks.like I'm going to have to send it away for a fix

It's just a matter of replacing the complete touch/LCD screen.
You have to disassamble the front facia from the unit, and disassemble the complete front.
You can buy the digitizer alone, but I tried this first, and cracked the LCD. It's very tight glued together with a kind of sticky see through substance between the LCD and the digitizer.
Then I just changed the complete screen.

No need to replace any component.

See Post 15 removal of unit and Post 30 for repair. Link for replacement digitiser Aim thread.

Touch screen and satnav problems

Outstanding service Hamid fixed the problem,updated everything and spent nearly an hour explaining and showing us the updated system

vwcaliforniaclub.com

 

[Ch1pbutty]

 

[flying banana]

After reading these threads I'm pretty confident I can fix it my self . Do you measure diagonally. Looks.like I need 6.5 inch. Also the digitizer in the link is out of stock.
My part number is 5K7035200G

 

[flying banana]

Ordered one off ebay for 30 quid that matched my part number. See how it goes

 

[flying banana]

well i've only gone and fixed it. screen arrived next day (today). using the instructions online i have stuck the new screen over the old one. you can't even tell it's been apart. 30 quid and couple fo hours work. only problem is i somehow got a bit of dust betwixt the new and old screen. i recommend a clean environment to do the job my garage wasn't the best place in hindsight

 

[flying banana]

This is the screen I fitted. 6.5 inch is the size