Buying from Vag Tec

[steve morrish]

Hi,

Has anyone bought any products from Vag Tec uk recently, as 2 weeks ago I bought genuine parking sensors and reversing camera £ 750 ish for my California beach and I'm still waiting for the items. I have rung/emailed them and even been told they would be sent days ago, but nothing.
Tried ringing them over the last two days and just answer machine.

As they are linked to the California club I'm rather disappointed with the service so just wondering if it's just a one off or have others experienced this, I didn't even get the discount as this was only for fitting products I was told.

I didn't want to sound like I'm moaning but my van has all been striped down ready for installation but can't understand what the issue is.

Any help or advice would be greatly appreciated.

Cheers Steve