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VW Van Centres - contempt for their customers or contempt for their employers, can’t work out which one it is?

Total treachery I know but I have a HYmer Ayers Rock on order, due end May.

Almost every week the dealer has found a reason to have a conversation with me, just today had another email just to check if I wanted the optional wooden slats for the shower room. Outstanding dealer communication since October when I ordered.
Total treachery I know but I have a HYmer Ayers Rock on order, due end May.

Almost every week the dealer has found a reason to have a conversation with me, just today had another email just to check if I wanted the optional wooden slats for the shower room. Outstanding dealer communication since October when I ordered.
Considering treachery too, what dealer did you order from?
 
Considering treachery too, what dealer did you order from?
These people.

Opposite end of the country to me but sadly I found the hymer dealer 25 miles away from me to be totally indifferent.

 
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